Customer service is top notch, checking in was easy our concierge Zach was friendly and made the process so much better. The room was clean and lovely, the pond by our patio was gorgeous and the ducks were friendly. Zach made our stay even more pleasant and memorable by sending us a bottle of wine to celebrate our romantic getaway. However, my Bayside suite still had a few things for them to work on. You are going to love walking into the bathroom and the kitchen spaces with automatic lights and an adorable colorful surrounding. The views are incredible and the room is super spacious. Hopefully the AC unit will be fixed by the time you get there, because that thing is loud at night.