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Hilton Times Square Hotel

234 West 42nd Street 234 West 42nd Street, New York, NY 10036, United States Show Map

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8.5
Excellent from 1,363 reviews
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About Hilton Times Square

Situated in Manhattan, Hilton Times Square offers sophisticated accommodation with state-of-the-art amenities. The hotel boasts views of the city, plus Empire State Building and Times Square.

This modern hotel offers an express check-in and check-out feature, 24-hour room service and valet parking. Staff are available 24 hours a day and can book tours and tickets.

The air-conditioned rooms offer views of the city and come with modern luxuries like in-room movies and mini bars. Bathrooms are equipped with necessities such as bathrobes and a hair dryer.

Guests are able to relax with a beverage at Hilton Hotel Times Square New York City's bar and dine on American and local style food in the restaurant. Alternatively, the local neighbourhood offers a number of bars and restaurants with a range of different cuisines.

Hilton Times Square Hotel is close to New York City's popular attractions, with Bryant Park just a 10-minute stroll away. Guests can also easily visit Rockefeller Center, Madison Square Garden and the New York Public Library.

Excellent 8.5
1,363 guest reviews

Hotel Features

Activities

Fitness center, Pay-per-view channels

Policy

Pets allowed on request. Charges may apply.

Services

Babysitting or child care, Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Laundry service, Meeting/Banquet facilities, Contactless check-in/check-out, Tour desk, 24-hour security

General

ATM on-site, Radio, Disabled Access, Towels, Safety deposit box, Fire extinguisher, Gift shop, Seating area, Laundry facilities, Elevator, Ironing service, Flat-screen TV, Minibar, Free toiletries, Shops (on site), Room service, Smoke alarms, Heating, Iron and ironing board, Physical distancing rules, First-aid kit, Alarm clock, Allergy-free room, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Parking, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Tea/coffee maker, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Air-conditioned, Refrigerator, Toilet, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Safe, TV, Staff follow all safety protocols as directed by local authorities, Valet parking, Desk, Bathrobe, Private bathroom, 24hr front desk, Storage available

Internet

Internet, Wi-Fi

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Hilton Times Square reviews

Hilton Times Square
8.5
Excellent
from 1,363 reviews

Rating summary

  • Cleanliness 8.6
  • Comfort 8.6
  • Location 9.3
  • Services 8.2
  • Staff 8.2
  • Value for money 7.7

Recent reviews of Hilton Times Square

  • Everette G

    Mar 2018

    Verified Stay

    Location Wise Great Service

    You will be within steps of all the main subway lines and the port authority bus terminal if you want to use an airport shuttle. George at the front desk exhibited amazing customer service skills. I haven't felt this welcome by a Hilton front desk person in years!! George went above and behind and thanked me for my Hilton status membership. He truly made me feel special. Location, as previously mentioned and the excellent breakfast buffet was delicious. Service at breakfast was also efficient. The tall waiter was so nice and he might be french but merci beaucoup you took care of me with the fresh coffee. Our room was large for New York Standards (double the size of the room we had in the Waldorf tower) and well maintained. The staff was attentive and quick to help with any request. We liked the bar staff, they were excellent. We never did have a meal at the restaurant but the food looked and smelled good. The staff were great with directions and ideas for tourist spots to see. We did have tickets to an off-Broadway show and we should have added in extra walking time because of the snow. The first room I had checked into had trash still in one of the bins. HOWEVER, I do not fault cleaning staff. I suspect they are overworked/short staffed and have very little turnover time between guests. On night 1 the fan made super loud clunking noises about every 2-3 hours. Why do I know this? I got under 3 hours of sleep that night because of it. Thankfully excellent front desk people said that this noise was not normal and they called maintenance and I was moved to a very quiet room with no fan clanking noises. I was so grateful for their customer service. I will most definitely stay there again. I slept very well onward.

    10.0
  • Alexander N

    Feb 2018

    Verified Stay

    Great Location

    The rooms were clean and the staff was rather accommodating. Even though the hotel is located in the middle of the hustle and bustle, I felt relaxed and safe once in my room. The location can't be beat. Obviously, you're right in the middle of Times Square near attractions, restaurants, and shopping. The Theater District, the Garment District, Hell's Kitchen, Madison Square Garden, and the Empire State Building are within walking distance. And, you're steps away from three subways stations with lines to downtown, midtown, Queens, Brooklyn, etc. We found it to be the ideal spot for our extended weekend in New York City.

    10.0
  • marie

    Families with young children

    Oct 2017

    Verified Stay

    close to subway all shopping very accomodating in all aspects

    right in the middle of everything

    9.7